Seeing people not wearing face masks is the new road rage. Here’s how to deal with it

Chose your words and tone wisely before urging someone to cover up, advises conflict resolution specialist

It’s tempting to verbally go on the ‘attack’ when you spot someone without a face mask in the supermarket, but it’s best to calm down before broaching the subject. Image: 123RF/Diana Johanna Velasquez
BY YOLISA MKELE

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